We are fully committed to protecting the privacy of jilievob users. This page transparently outlines how your personal data is collected, stored, and used.
Jilievob (referred to hereinafter as "we", "us", or "the platform") is fully committed to protecting user privacy. This Privacy Policy explains how jilievob collects your personal information, the purposes for which it is used, and how it is kept secure.
By registering on jilievob, browsing the platform, or using any of our services, you agree to this Privacy Policy. Please read it carefully before using the platform.
This Privacy Policy applies solely to the jilievob platform. Third-party websites and services are governed by their own respective policies.
Jilievob may collect your information in several ways. We only collect what is necessary to provide our services.
Information you provide directly when registering or using the platform:
| Data Type | Reason for Collection |
|---|---|
| Full Name | Identity Verification & Account Creation |
| Mobile Number | OTP Verification & Communication |
| Email Address | Account Notifications & Support |
| Date of Birth | Age Verification (18+) |
| National ID Number | KYC Verification |
| Banking Information | Payment Processing |
Information automatically collected when you use the platform:
Jilievob never stores your full payment card number or PIN. Payment details are processed in encrypted form and are not retained on our servers.
Jilievob uses the information collected from you for the following purposes:
If you no longer wish to receive promotional emails or SMS, you can opt out through your account settings or by contacting our support team.
Jilievob uses industry-leading security measures to keep your data safe. Our security framework is as follows:
Jilievob retains data in accordance with the following policy:
No system is completely secure. That's why we encourage you to use a strong password, never share it with anyone, and avoid logging in from unfamiliar devices.
Jilievob never sells your personal data. However, information may be shared in certain circumstances:
| Recipients | Reason | Security Measures |
|---|---|---|
| Payment Providers (Mobile Pay, Nagad, Rocket) | Transaction Processing | Encrypted Transfer |
| KYC Verification Agency | Identity Verification | Contractual Confidentiality |
| Government / Regulatory Authorities | Legal Obligations | By Order Only |
| Fraud Prevention Authority | Fraud Detection | Minimum Required Information |
| IT & Cloud Service Providers | Platform Operations | NDA & Data Processing Agreements |
Your information will not be shared with anyone outside the list above without your explicit consent.
Cookies are used on the jilievob website and app. Cookies are small data files stored on your device that help the platform function more effectively.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
As a jilievob user, you have the following rights over your personal data:
You have the right to know what information jilievob holds about you.
You can request corrections to any inaccurate or incomplete information.
In certain circumstances, you can request that your data be deleted.
In certain circumstances, you can request that processing of your data be temporarily restricted.
You can request a copy of your data in a structured, portable format.
You can object to your data being used for marketing or profiling purposes.
To exercise these rights support@jilievob.netSend us an email at the address above and we will respond within 30 business days.
Jilievob strictly does not provide services to anyone under 18. We never knowingly collect personal information from minors.
Jilievob is not responsible for the privacy practices of any third-party websites linked from the platform.
Jilievob ensures that all third-party partners are bound by appropriate data protection agreements.
Jilievob may update this Privacy Policy from time to time as needed. In the event of any changes:
We recommend visiting this page regularly to stay informed about any updates.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to us:
We will endeavor to respond to your request within 30 business days of receipt.
You have the right to lodge a data protection complaint with us as well as with the relevant regulatory authority.
We are committed to protecting your privacy not just in words, but in action.
Every data transfer on your account is protected with bank-grade SSL encryption, ensuring no one can intercept or read your information.
The identity verification process protects your account from unauthorized access — only you can log in to your account.
With 2FA enabled, your account remains secure even if your password is compromised. An OTP is sent to your mobile each time you log in.
Jilievob never sells your data or shares it with third parties for profit. Your information is used solely to provide you with our services.
Third-party experts regularly audit our systems. Any vulnerabilities found are addressed promptly.
Our Bangla-speaking support team is always on hand for any data protection concerns — you don't have to navigate this alone.